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We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. 

Product returned due to delivery issues and/or the product is no longer wanted, are subject to a 15% restock fee and freight charges are not refunded. 

All wholesale orders are final unless the customer has received a defective product and has notified Novus Design Studio of the issue within 10 business days from receipt of shipment.    
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